Google CCAI Trend
Google Contact Center AI (CCAI) uses artificial intelligence to enhance customer service interactions, providing automated support and insights.
Hiring trend
In December 24, we estimate 60 to 120 employers with new vacancies (+100% Year-to-date), and between 100 and 200 new vacancies in total (+55% Year-to-date)
60-120
+100%
Employers
100-200
+55%
Vacancies
Receive a monthly Google CCAI trend update:
Top 3 employers hiring in Google CCAI


1. Cresta
10 to 20 open vacancies
Cresta uses generative AI to enhance contact center efficiency by providing real-time guidance to agents and actionable insights for managers.


2. Google
8 to 16 open vacancies
Google develops innovative products and services that create opportunities and solve problems for people globally, fostering an inclusive and imaginative work environment.


3. Accenture
3 to 6 open vacancies
Accenture is a leading global professional services company that drives digital transformation and operational efficiency for businesses, governments, and organizations worldwide.