Customer Experience Technology Job Market Trends

A leading marketing, sales, and customer service software platform designed to help businesses grow and manage their interactions with customers. Provides a suite of tools for content management, lead generation, and CRM integration.

A cloud-based platform that provides IT service management (ITSM) and other enterprise service management solutions.

An expert responsible for providing knowledge and support regarding specific products. They act as a bridge between the product and the customer, ensuring customer satisfaction and driving product improvements.

Focuses on promoting and selling products, developing strategies to communicate value, and driving market adoption.

The discipline responsible for overseeing a product's lifecycle, from inception to launch and beyond. It ensures that a product meets the needs of its target users while aligning with business goals.