Customer Experience Technology Job Market Trends
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HubSpot
A leading marketing, sales, and customer service software platform designed to help businesses grow and manage their interactions with customers. Provides a suite of tools for content management, lead generation, and CRM integration.
Technical Account Manager
Manages technical relationships with clients, providing support and ensuring their technical needs are met.
ServiceNow
A cloud-based platform that provides IT service management (ITSM) and other enterprise service management solutions.
Insights Analyst
Specializes in analyzing data to help businesses understand patterns and make informed decisions. Provides actionable insights to enhance business strategy and performance.
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