Sales Technology Job Market Trends

Agentforce is Salesforce's platform for building and deploying autonomous AI agents that support employees and customers 24/7. These agents are proactive applications equipped with specialized knowledge and capabilities, using large language models (LLMs) to analyze interactions and make decisions autonomously.

Zapier is a web automation tool that connects different web applications and services, allowing users to automate tasks and workflows without coding.

A leading marketing, sales, and customer service software platform designed to help businesses grow and manage their interactions with customers. Provides a suite of tools for content management, lead generation, and CRM integration.

A business strategy that relies on using the product itself as the primary driver of customer acquisition, retention, and expansion.

Sells AI products and services, providing expertise and support to customers to meet their needs.

Develops and executes marketing strategies to promote products, focusing on market positioning, messaging, and customer engagement.

A sales professional specializing in technology products and services, responsible for developing and maintaining client relationships. Drives revenue growth and ensures customer satisfaction through strategic account management.

A suite of enterprise resource planning (ERP) and customer relationship management (CRM) software applications developed by Microsoft.

Refers to events that combine in-person and virtual elements, allowing participants to attend and engage both physically and online.