Sales Technology Job Market Trends

Agentforce is Salesforce's platform for building and deploying autonomous AI agents that support employees and customers 24/7. These agents are proactive applications equipped with specialized knowledge and capabilities, using large language models (LLMs) to analyze interactions and make decisions autonomously.

Zapier is a web automation tool that connects different web applications and services, allowing users to automate tasks and workflows without coding.

A leading marketing, sales, and customer service software platform designed to help businesses grow and manage their interactions with customers. Provides a suite of tools for content management, lead generation, and CRM integration.

Sells AI products and services, providing expertise and support to customers to meet their needs.

A key module in SAP ERP software that handles sales order processing and distribution. It is utilized by companies to manage various functions like pricing, shipping, billing, and credit management.

Sells technical products and services, providing expertise and support to customers to meet their needs.

A suite of enterprise resource planning (ERP) and customer relationship management (CRM) software applications developed by Microsoft.

A cloud-based customer relationship management (CRM) platform that provides tools for sales, marketing, and customer service.

Refers to events that combine in-person and virtual elements, allowing participants to attend and engage both physically and online.