Technical Support & Helpdesk Job Market Trends

Specializes in developing and maintaining programs on mainframe systems using COBOL. Ensures the integrity and efficiency of large-scale enterprise operations.

A professional responsible for managing the relocation of data, systems, or applications from one environment to another. Ensures the process is seamless, efficient, and minimizes downtime or data loss.

Specializes in the development and customization of applications using Visual Basic for Applications. Often works with Excel to automate tasks and create complex spreadsheet functions.

A professional specializing in the implementation and optimization of Splunk software solutions. They help organizations leverage data insights for improved decision-making and operations.

A professional responsible for managing and maintaining the HubSpot platform to optimize marketing and sales processes. Ensures data integrity, customizes functionalities, and provides training to enhance team productivity.

Specializes in maintaining and developing applications using the COBOL programming language. Often works in financial and governmental sectors due to legacy systems built with COBOL.

A lead role responsible for overseeing technical development and architecture within .NET projects. Ensures project alignment with enterprise standards and technical excellence.

Develops and implements localization processes and tools, ensuring products and content are adapted for different markets.

Focuses on managing and optimizing surgical workflows within hospital systems using Epic's EHR software. Works to improve surgical efficiency and ensure quality patient care through better technology integration.