Technical Support & Helpdesk Job Market Trends

A professional responsible for planning, implementing, and managing an organization's communication systems to ensure seamless interaction. Often involves integrating voice, video, and messaging technologies to optimize business communication.

Specializes in developing and customizing solutions for IBM's Maximo, a leading enterprise asset management software. Aims to optimize the maintenance, repair, and operation of critical assets.

A lead role responsible for overseeing technical development and architecture within .NET projects. Ensures project alignment with enterprise standards and technical excellence.

A professional responsible for managing the relocation of data, systems, or applications from one environment to another. Ensures the process is seamless, efficient, and minimizes downtime or data loss.

Specializes in maintaining and developing applications using the COBOL programming language. Often works in financial and governmental sectors due to legacy systems built with COBOL.

An entry-level role focused on gaining practical experience in network administration and engineering. It involves supporting senior engineers in managing and troubleshooting network systems.

A professional specializing in the implementation and optimization of Splunk software solutions. They help organizations leverage data insights for improved decision-making and operations.

Professionals specializing in analyzing and optimizing computer systems to meet business and user needs. They focus on improving system capabilities and efficiency through analysis and design.

Specializes in the development and customization of applications using Visual Basic for Applications. Often works with Excel to automate tasks and create complex spreadsheet functions.