Technical Support & Helpdesk Job Market Trends

Responsible for managing and maintaining point-of-sale systems to ensure seamless transaction processing. Ensures software updates and system security are consistently applied.

A professional responsible for planning, implementing, and managing an organization's communication systems to ensure seamless interaction. Often involves integrating voice, video, and messaging technologies to optimize business communication.

Specializes in developing and customizing solutions for IBM's Maximo, a leading enterprise asset management software. Aims to optimize the maintenance, repair, and operation of critical assets.

Responsible for the installation and maintenance of network cables, ensuring reliable connection and efficient data transfer. Key for setting up and troubleshooting communication networks in various environments.

An expert specializing in End-User Computing, focusing on the development and implementation of desktop and mobile workplace solutions. They enhance user productivity and security by integrating software, hardware, and cloud technologies.

A lead role responsible for overseeing technical development and architecture within .NET projects. Ensures project alignment with enterprise standards and technical excellence.

A professional responsible for managing the relocation of data, systems, or applications from one environment to another. Ensures the process is seamless, efficient, and minimizes downtime or data loss.

Specializes in maintaining and developing applications using the COBOL programming language. Often works in financial and governmental sectors due to legacy systems built with COBOL.

An entry-level role focused on gaining practical experience in network administration and engineering. It involves supporting senior engineers in managing and troubleshooting network systems.