Technical Support & Helpdesk Job Market Trends

Specializes in the development and customization of applications using Visual Basic for Applications. Often works with Excel to automate tasks and create complex spreadsheet functions.

An essential role in maintaining and supporting the IT infrastructure within educational environments. They troubleshoot technical issues and ensure seamless technology integration for teachers and students.

Specializes in repairing and maintaining personal and commercial laptops. Ensures optimal performance and resolves technical issues related to hardware and software.

An entry-level role focused on gaining practical experience in network administration and engineering. It involves supporting senior engineers in managing and troubleshooting network systems.

An expert specializing in End-User Computing, focusing on the development and implementation of desktop and mobile workplace solutions. They enhance user productivity and security by integrating software, hardware, and cloud technologies.

Designs and maintains telecommunications systems, ensuring reliable and efficient communication services.

A professional responsible for managing and maintaining the HubSpot platform to optimize marketing and sales processes. Ensures data integrity, customizes functionalities, and provides training to enhance team productivity.

Responsible for providing technical assistance and support to users, resolving issues with computer systems and applications. Ensures seamless operation of IT services, maintaining hardware and software for optimal performance.

Oversees and maintains websites to ensure they are accessible, secure, and functional. Responsible for server management, software updates, and troubleshooting website issues.