Technical Support & Helpdesk Job Market Trends

A professional responsible for managing the relocation of data, systems, or applications from one environment to another. Ensures the process is seamless, efficient, and minimizes downtime or data loss.

Specializes in maintaining and developing applications using the COBOL programming language. Often works in financial and governmental sectors due to legacy systems built with COBOL.

A lead role responsible for overseeing technical development and architecture within .NET projects. Ensures project alignment with enterprise standards and technical excellence.

A specialist in developing and maintaining applications on mainframe computers, ensuring the efficient operation of critical systems. Essential for legacy systems in industries like finance and healthcare.

Responsible for ensuring that clients successfully use and derive value from technical products. Acts as a liaison between technical teams and clients to facilitate smooth product adoption and support.

Responsible for overseeing a team focused on ensuring the stability and reliability of software systems. Plays a crucial role in improving system architecture and incident response strategies.

Responsible for the installation and configuration of software and hardware systems in various environments. Ensures that deployments are smooth and systems are fully operational after installation.

Responsible for ensuring different systems and software work together seamlessly within an organization. Plays a crucial role in optimizing workflows and improving overall operational efficiency.

Responsible for maintaining and managing organizational IT systems and databases to ensure efficient data storage, processing, and access. Plays a crucial role in data security, user access, and system backups.